Last Updated: October 2025

Your privacy matters to us.
This Privacy Policy explains how BC Vapor (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase on bcvapor.com.

By using our website, you agree to the practices outlined below.

1. Information We Collect

We collect information in the following ways:

a. Personal Information You Provide

When you make a purchase or create an account, we may collect:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely by third-party providers)

b. Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information

• Browser type and operating system

• Pages visited and time spent on site

• Referring and exit pages

This information helps us improve website performance and user experience.

c. Cookies & Tracking Technologies

We use cookies to store preferences, remember login details, and track site activity.
You can manage or disable cookies through your browser settings, though this may affect site functionality.

2. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders

• Verify your age and identity (to comply with vaping regulations)

• Communicate order updates or respond to inquiries

• Improve website design, performance, and customer experience

• Send occasional promotional emails (you may unsubscribe anytime)

• Prevent fraud and ensure compliance with Canadian laws

3. Age Verification & Legal Compliance

BC Vapor strictly sells only to adults aged 19 and older.
We use age verification tools to confirm your legal eligibility before processing orders.
If verification fails, your order may be cancelled and payment refunded.

We do not knowingly collect or store personal data from minors. If we discover such information, it will be immediately deleted.

4. How We Protect Your Information

Your privacy and security are a top priority.
We use industry-standard SSL encryption, secure servers, and restricted access to protect your data.
Payment information is processed through trusted third-party gateways — we never store full credit card details on our servers.

Despite our best efforts, no online system is 100% secure. By using our site, you acknowledge and accept this inherent risk.

5. Sharing of Information

We do not sell, trade, or rent your personal information.
We only share your data in the following cases:

• With trusted third-party service providers (e.g., payment processors, shipping couriers) to complete your order.

• When required by law enforcement or legal obligation.

All partners handling customer data are required to comply with strict privacy and security standards.

6. Your Rights

As a customer under Canadian privacy law (PIPEDA), you have the right to:

• Request access to the personal information we hold about you.

• Correct inaccurate or outdated data.

• Withdraw consent for marketing communications.

• Request deletion of your information, where legally permitted.

To make a request, please contact us at bcvaporcanada@gmail.com.

7. Data Retention

We retain your information only as long as necessary to:

• Fulfill your orders and provide customer support.

• Meet legal, tax, or accounting obligations.
  Once no longer needed, data is securely deleted or anonymized.

8. Email & Marketing Communications

By subscribing or making a purchase, you may receive occasional emails about promotions, new arrivals, or updates.
You can unsubscribe anytime by clicking the link at the bottom of any marketing email.

We never spam or send unwanted messages.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., manufacturer sites or affiliate partners).
BC Vapor is not responsible for the privacy practices or content of these external websites.
We encourage you to review their privacy policies before sharing any personal information.

10. Changes to This Policy

BC Vapor reserves the right to update or modify this Privacy Policy at any time.
Any changes will be reflected on this page with an updated “Last Updated” date.
Your continued use of the website after such updates means you accept the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or how we handle your data, please contact us:
📧 Email: bcvaporcanada@gmail.com
📍 Location: Delta, British Columbia, Canada